Ultracalming Cleanser

Refresh Day Spa & Salon gift cards are available in any dollar amount and may be used for Spa Services and Spa Boutique purchases.  Choose from one of our packages or create a customized experience.  Gift cards are beautifully presented bearing our distinctive Refresh Day Spa & Salon colours.  Guests who have purchased a gift card must notify reception at time of booking. Guests must bring in the gift card at time of service in order to be honoured.  All gift card purchases are non refundable.

It is customary, and in line with spa etiquette to tip the therapist after the treatment.  A normal tip is 20% of the total bill, so be sure to figure that into the cost of your treatment.  So what’s the number one spa etiquette tip for your treatment experience?  Relax and enjoy yourself!

How much to undress?  You can decide how much you take off.  Proper spa etiquette says that you should be comfortable during your experience, and so the professional will allow you to remain in your comfort level.  During the treatment, the spa professional will likely drape you with a towel, and only uncover those parts of your body that they’re working on.  During some treatments, such as a body  scrub, a towel sometimes isn’t used, so be sure to ask beforehand so you won’t be surprised.

Whether or not you talk during the experience is entirely up to you.  Spa Etiquette allows you to make that decision based on your actions.  If you begin the session by talking, the therapist will likely follow the lead and talk during the entire process, but if you remain silent, it should be a clear indicator to the therapist that you want to enjoy the experience in silence.  If you really want to be quiet, but the therapist is happily chatting away, you shouldn’t feel embarrassed to tell him or her that you prefer quiet.