When booking your bridal or spa party, discuss with our party consultant your ideas and preferences as well as the services that best suit your needs. At that time you can also discuss discount options that may be available for larger parties. A credit card number is required upon booking to assure that the date will be saved for you as well as for cancellation purposes. The deposit will be put on the contact person or bride’s account. Should a cancellation or date change be necessary, we require a minimum of 1 week notice. In the event you need to cancel your spa party completely, and are not able to reschedule to a different date, the deposit is non-refundable. If the party runs late and does not make their appointments on time, the deposit in non-refundable. To ensure that everyone receives all their services, please arrive 15-20 minutes early.
Group / Bridal Packages
Refresh Day Spa is the perfect setting for you and your bridal party to prepare for your wedding day. Refresh is a “one stop shop” with professional make-up artists and all the spa services that you will need to have you looking gorgeous. Host your bridal shower, bachelorette party or your bridal party with one of our spa packages or customise your own package. Refresh Day Spa and Salon packages will calm your body, relax your mind and leave you feeling beautiful and refreshed for the day of your wedding.
Description
Booking Your Spa Party
Group Spa Parties
A spa party is a great way to unwind with your friends and family, mothers and daughter days and birthday parties too.
We customize parties:
Pre Wedding Services (Before & After), Bridal Showers/Bachelorette, Birthdays/Anniversary, Mother/Daughter/Ladies Day Out, Weekend Getaways, Baby Showers/Tea Parties, Teen Graduations/Pre Prom, Family Reunions, Holiday Spa Parties, Promotion/New Job/Bon Voyage, Client/Employee Appreciation Day.
SERVICES & PACKAGES
APPOINTMENT REQUEST
Fill out the form to request an appointment.
Please note: this is an appointment request, a team member will contact you via email to finalize your booking.
Please ensure you add info@refreshdayspa.ca to your contact list to mitigate e-mails being forwarded to your junk mail folder. Thank You!
"*" indicates required fields
Spa Etiquette & Cancellation Policy
All Guests
Arriving promptly allows time to change into a comfortable robe, enjoy an unhurried cup of herbal tea and complete a brief medical history profile. Please advise us of any medical conditions or health concerns. To receive the full benefit of your spa experience, please arrive early. As a courtesy to the next guest, late arrival will result in a shortened or rescheduled spa treatment. (See our cancellation policy below.)
Cancellation Policy
We require 24 hours cancellation notice for any single service and 72 hours for any booking of multiple services. When booking a group or party, reserving 10 or more hours, we require a credit card number for a deposit to reserve the time. If you need to cancel; 7 days is required for notice to cancel, otherwise you will lose your deposit. Any group of 5 or more, we require a credit card for deposit to reserve your appointment times as well as 72 hours notice to cancel. Due to compensation of loss wages and staff re-scheduling we must strictly adhere to this cancellation policy. We thank you for your understanding on this matter.
After the Treatment
After the treatment, the therapist will likely tell you to take your time getting up. This is an indicator that you have five minutes or so to clear out of the room, so they can make it ready for the next client. Sometimes after a relaxing treatment, you can make yourself dizzy by getting up too fast, so heed the therapist’s advice, and adhere to this spa etiquette tip.
Special Conditions
With the utmost respect for your comfort and relaxation as well as others, cell phones should be set to silent or vibrate mode only.
Gift Cards
Refresh Day Spa & Salon gift cards are available in any dollar amount and may be used for Spa Services and Spa Boutique purchases. Choose from one of our packages or create a customized experience. Gift cards are beautifully presented bearing our distinctive Refresh Day Spa & Salon colours. Guests who have purchased a gift card must notify reception at time of booking. Guests must bring in the gift card at time of service in order to be honoured. All gift card purchases are non refundable.
Groups - Tipping the Therapist
It is customary, and in line with spa etiquette to tip the therapist after the treatment. A normal tip is 20% of the total bill, so be sure to figure that into the cost of your treatment. So what’s the number one spa etiquette tip for your treatment experience? Relax and enjoy yourself!
In House Spa Etiquette
How much to undress? You can decide how much you take off. Proper spa etiquette says that you should be comfortable during your experience, and so the professional will allow you to remain in your comfort level. During the treatment, the spa professional will likely drape you with a towel, and only uncover those parts of your body that they’re working on. During some treatments, such as a body scrub, a towel sometimes isn’t used, so be sure to ask beforehand so you won’t be surprised.
Spa Conversation
Whether or not you talk during the experience is entirely up to you. Spa Etiquette allows you to make that decision based on your actions. If you begin the session by talking, the therapist will likely follow the lead and talk during the entire process, but if you remain silent, it should be a clear indicator to the therapist that you want to enjoy the experience in silence. If you really want to be quiet, but the therapist is happily chatting away, you shouldn’t feel embarrassed to tell him or her that you prefer quiet.
